BEST SALON NEAR ME POLICIES

Non-Refundable, Service-Only Policy with Satisfaction Guarantee!

All services provided by Best Nail Salon Near Me are non-refundable. Once a service has been performed, payment is considered final.

Satisfaction Guarantee:

We are committed to delivering high-quality services and ensuring customer satisfaction. If you are unsatisfied with the service received, we offer a Satisfaction Guarantee.

Conditions for Satisfaction Guarantee: Customers must notify us of any dissatisfaction with the service before leaving the salon premises. We strive to deliver exceptional quality thus if you have any chipping or damage as a result of our work, you must notify Best Nail Salon Near Me with proof within 7 days of the original service date for us to review your situation and determine a resolution. If your service requires a correction, the service must also be done within the 7 day period with no exceptions.

“Non-refundable, service-only” means that once a service has been provided by the nail salon, the payment for that service is considered final and non-refundable. Customers are encouraged to thoroughly communicate their preferences and expectations before the service begins to ensure satisfaction. We will happily offer touch-ups or corrections within 7 days if you are dissatisfied with the initial service at no cost to you.

Service Correction: We will gladly fix any issues related to the original service at no additional cost to the customer.

Nail Salon Sanitary Refusal Policy

Safety and Well-being: The safety and well-being of our clients and staff are our top priorities. We reserve the right to refuse service if providing the requested service may pose a risk to the staff and/or client’s health or safety.

Inappropriate Conduct: We are committed to maintaining a respectful and professional environment. We reserve the right to refuse service to anyone displaying inappropriate, disrespectful, or disruptive behavior.

Intoxication or Substance Use: For the safety of our clients and staff, we will not provide services to individuals who are visibly under the influence of alcohol, drugs, or any other substances.

 Hygiene: Clients are expected to maintain basic personal hygiene. If a client’s hygiene poses a risk to the health and safety of our staff and other clients, we reserve the right to refuse service.

 

Contagious Conditions: We may refuse service to individuals with contagious conditions. These include but are not limited to conditions such as fungal infections, visible skin infections, warts or other communicable diseases that may pose a risk to our clients and staff. This is both for the protection of the staff and other customers.

Skin Conditions: Customers with open wounds, cuts, or skin conditions on their hands or feet that may increase the risk of infection may be refused service in the affected area.

Privacy:  If we find it necessary to refuse service for any reasons, we will communicate our concerns with the customer in a respectful and discreet manner. We reserve the right to refuse service to any customer who, in our professional judgment, presents a risk to the health and safety of others or does not adhere to our established sanitary standards. By choosing to receive services, customers acknowledge and agree to comply with our sanitary standards and understand that refusal of service may occur if these standards are not met.

We are committed to maintaining the highest standards of cleanliness and hygiene for the well-being of our clients and staff. In order to uphold these standards, we reserve the right to refuse service to certain customers based on sanitary considerations.

Belongings Responsibility Policy

We strive to provide a safe and comfortable environment for our clients. However, we cannot assume responsibility for any loss or damage to personal belongings brought into the salon premises.

Customer Responsibility: We advise clients to refrain from bringing valuable items, such as jewelry, electronic devices, or large sums of money, to the salon. Personal items, including but not limited to bags, coats, and accessories, should be kept with the client at all times. In the event that a customer misplaces or loses an item within the salon premises, we will make reasonable efforts to assist in locating the item.

Lost or Stolen Items: Best Nail Salon Near Me in Altamonte Springs is not responsible and will hold no responsibility for any lost, stolen, or damaged items on the premises. Visitors are encouraged to report any incidents to our staff for assistance immediately. 

Contact Information:

For any questions or concerns regarding this policy, please contact us at bestnailsalonnearme@gmail.com.